Medical Virtual Assistant

Hello there! At OpenWorks Canada, we’re seeking a Medical Virtual Assistant for one of our clients! The ideal candidate will provide comprehensive support to healthcare professionals in a remote capacity.

ABOUT THE ROLE 

• Location: LATAM (Colombia, México, Argentina, Venezuela, Chile, Brazil / Brasil, Nicaragua, Honduras, Costa Rica, El Salvador, Peru, Panama, Guatemala, etc.)
• Type of contract: Part-time (20 hour per week). Contractor Modality (pay per hour), 100% remote set-up.

What You’ll Do 

• Manage Email Inbox: Handle incoming emails, prioritize messages, and respond to inquiries promptly.
• Set Up Folder Structure: Organize email folders and establish a structured system for easy navigation and retrieval of messages.
• Set Up Rules for Autoprocessing Inbox: Implement rules and filters to automate email processing and optimize workflow.
• Manage Calendar/Appointments: Schedule appointments, manage calendars, and coordinate with patients or clients for scheduling changes.
• Handle Travel/Logistics: Arrange travel arrangements, including flights, accommodations, and ground transportation, for medical professionals as needed.
• Admin Tasks: Perform various administrative tasks, including data entry, document preparation, and file organization.
• Administrative Support for Client Meetings: Provide administrative support for client meetings, including preparing agendas, taking minutes, and coordinating logistics.
• Coordinate with Rest of Team: Collaborate with other team members to ensure smooth communication and coordination of tasks.
• Organize Digital Files: Maintain organized digital files, including documents, images, and other media, for easy access and retrieval.
• Organize Google Drive: Manage and organize files and folders in Google Drive to facilitate efficient document management and collaboration.
• Organize: Fill in specific additional task, such as organizing inventory, patient records, etc.
• Managing Contacts in BBM App: Update and manage contacts in the BBM App to maintain an accurate database of contacts.
• Setup & Update Project Management Tool: Utilize project management tools to track tasks, deadlines, and project progress, ensuring timely completion of assignments.
• Create Standard Operating Procedures (SOPs): Develop and maintain standard operating procedures to streamline workflows and ensure consistency in tasks.
• Research & Copywriting using ChatGPT and AI Tools: Leverage ChatGPT and other AI tools to conduct research and create content for various purposes, including lead magnets, video scripts, webinars, and blog posts.

Secondary tasks

• Data Analysis: Track social media, website traffic, and SEO performance. Generate reports and suggest improvements.
• Content Creation: Design graphics, reports, presentations (Canva), and manage email marketing campaigns (scheduling, A/B testing, analysis).
• Social Media Management: Create engaging content (graphics, reels) across platforms (Facebook, Instagram, etc.), repurpose content for different formats, and manage audience engagement (comments, DMs, Facebook groups).
• Website Management: Create graphics (Canva) and update website content (blogs, copy).

Here’s your Playground

• Proven experience as a virtual assistant, preferably in a medical or healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent English communication skills, both written and verbal.
• Proficiency in email management and calendar coordination.
• Ability to multitask and prioritize tasks effectively.
• Familiarity with medical terminology and healthcare procedures (preferred).
• Comfortable using ChatGPT or similar AI tools for content creation.

BENEFITS

• Salary range: $11 – $22 USD per hour.
• 100% remote set-up, based on “Contractor” model of contract.