Frequently Asked Questions
For Clients & Virtual Assistants
Everything you need to know about working with OpenWorks Virtual Assistants.
🧑💼 For Clients & Founders
Our VAs specialize in high-impact support across:
• Sales (CRM, lead gen, pipeline updates)
• Ops (process docs, SOPs, inbox/calendar management)
• Admin (task tracking, meeting notes, travel)
• Finance (invoices, expenses, document formatting)
• Executive support (stakeholder comms, presentations)
Yes. All OpenWorks Virtual Assistants are fluent in English, async-savvy, and familiar with common tools like Notion, HubSpot, Slack, Google Workspace, Airtable, etc.
We don't just give you a list of resumes. We match you with qualified, trained professionals based on your needs, leadership style, and work culture, in under 72 hours. Plus, we stay involved to ensure long-term success.
You can start with flexible support (10, 20, or 40 hours/week) and scale up or down as your needs evolve. No long-term contracts or rigid scopes.
Most clients meet top candidates within 48–72 hours and start onboarding the same week.
We handle the vetting and only show you aligned matches. You can interview the VA, test compatibility, and start with a trial if preferred.
Yes, our VAs are trained to bring clarity to chaos. They'll help you build structure and get your operations running smoother.
You manage your VA day-to-day, but we stay involved. Our team handles onboarding, performance follow-ups, and ongoing support to ensure a great working relationship.
You pay a simple monthly fee. We take care of payments, contracts, and admin — one invoice, no extra overhead.
We recommend a 1-month minimum to get real value, but you can cancel or adjust at any time. We're built for startup speed and flexibility.
No worries, we'll step in and offer a quick replacement or scale adjustment, no questions asked.
Yes! We'll show you qualified profiles, and you can meet them before deciding to move forward.
💼 For Virtual Assistants
Start by submitting your profile. We look for bilingual professionals with strong communication, initiative, and proven experience in operations, support, or executive assistance.
You'll work with growing startups and small businesses in the US and Canada. Many are in SaaS, AI, FinTech, eCommerce, and service-based sectors.
Most roles are freelance/contract-based, but stable. You can choose part-time or full-time depending on your availability and fit.
We review your skills, work style, and availability — and match you to aligned clients. No need to apply to endless gigs. We do the matching for you.
Yes. We help with onboarding, client expectations, communication best practices, and long-term development.
Absolutely. All our clients work in English-speaking environments, so strong communication is a must.
Yes! All roles are remote, and many are async. You can work from anywhere in Latin America.
While you'll be embedded with the client team, you'll also be part of our growing VA network — with community, resources, and support behind you.
We handle payment directly and reliably — no chasing clients. You'll receive payments on a monthly basis.
Yes! Many of our VAs go on to lead projects, train other assistants, or move into more strategic roles with clients.
Ready to Get Started?
Whether you're looking to hire a Virtual Assistant or become one, we're here to help.
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